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Spa Cancellation Policy

In the unfortunate event that you are unable to visit us for your treatments or spa package please note the following cancelation policy: 

2 working days prior to arrival day: A full refund of deposit.

1 working day prior to arrival day: Deposit is held and package can be rearranged.

On the day of booking: 100% charge.

Please note for group bookings (over 6 guests) a 100% non refundable deposit is taken on booking.

Please note refunds can take up to 28 days to clear.

 

*Please note our new cancellation policy from 1st March 2019.

Any bookings cancelled with less than 48 hours notice will incur a 100% cancellation charge of the deposit paid at booking.

Bookings cancelled prior to the 48 hours notice will be entitled to a 50% refund of deposit paid at booking. 

Please note for group bookings (over 6 guests) a 100% non refundable deposit is taken on booking.

We look forward to pampering you soon at Holmer Park

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