10 Jul 2020
To keep up to date with the latest club news, please see our news page
For details on our workout from home videos click here
FAQs including what happens if you had a booking in the Spa are at the bottom of this page
Further to the government announcement on 9th July we are delighted that we can open the club fully on 25th July.
We have been spending a lot of time getting the club ready and we will now be reviewing the guidance from the government on how we can reopen safely. The safety of our members and teams is of the upmost importance to us and we have been working really hard to ensure that we can comply with all the necessary measures and welcome you back to the club.
We will be reopening the club fully on July 25th which means that all areas will be available including the swimming pool, gym, classes Orchard Cafe. Unfortunately, the sauna and steam room must remain closed for now until we receive further guidance.
We will not be taking any membership payments before we reopen and we will be in touch very soon with further information on our reopening and the steps we are taking to keep everyone safe.
We intend to reopen the spa very soon, once we have had change to put all of the new requirements in place.
We really can't wait to see you very soon!
Stay safe and stay active
With our love to you all
Steven and the Holmer Park team
I have a health club membership, what will happen to my payments?
Please don’t worry about your membership. We will not be collecting any payments from you whilst we are closed and no money will come out of your bank account. You do not need to cancel your Direct Debit.
What if I have paid my membership in full?
If you have paid in full, we will simply add time on to the end of your membership to cover the period of closure.
Can I make chnages to my membership?
Holmer Park is currently closed with no staff on site. We are unable to make changes to your membership and advise you to contact us when we are able to open.
I have a spa booking with you, what happens now?
We will be in touch when we reopen to reschedule any bookings affected by the closure. Due to us being closed, obviously our cancellation policy is waived however any deposits that have been made will remain on your account.
What about my gift voucher?
Any gift vouchers bought in one of our sites or directly through this website, that were due to expire after 1st March 2020 will be extended to cover the period of closure when we are able to reopen.
I have a Groupon, SpaBreaks, Wowcher or other 3rd party voucher?
If you have not yet booked your third party voucher with us and would like more information on the status of your voucher, please refer directly to the relevant Company from which you have purchased your experience. If you had already booked this then we will be in touch to rebook this when we reopen.