Holmer's Headlines July 2020

16 Jul 2020

Visit https://www.holmerpark.co.uk/news/view/final-update-in-preparation-of-our-on-opening-saturday/ for our final preopening update

Hi Everyone

We’re reopening on July 25th!

It’s been such a long time coming but the whole team are so excited to finally have a date when we are allowed to fully open our doors and welcome you back. We can’t wait to see you!

It’s been great to read all the lovely comments on social media since the news broke and thank you for the many kind messages we’ve received.

We are working hard now to get the Club ready and want you to be sure that ensuring the safety and wellbeing of you and our staff team is our absolute priority.

Over the last few days, we have fully analysed the government guidance and we are now clear on what we need to do to ensure you get the best possible experience back at the Club whilst not compromising safety.

Here are just a few of the measures we have in place:

• We will be applying a sanitising germ protection spray, prior to re -opening, to high contact touch points. This forms an antimicrobial coating which protects against germs for up to 30 days when we will reapply it
• We are increasing the frequency of our cleaning and will be using a viricidal cleaning products which will kill all viruses, including coronavirus, within sixty seconds
• A complete redesign of the gym to allow for social distancing which means, at present, you won’t need to book your gym sessions, just turn up whenever it is convenient to do so. Depending on usage, we may need to introduce a booking system due to reduced capacity, but we will only do so if absolutely necessary and we will keep all members informed. We will ask all members, especially at busy times to keep their workout sessions to an hour in length
• Staff training is taking place over the next two weeks to ensure that every single member of the team is aware of the new protocols and understands all about the measure we are putting in place to protect you
• Hand sanitisers, social distancing arrangements, and providing sanitiser sprays around the Club for use throughout your workout are all part of our new measures to keep you protected from transmission of the virus.

For your usual workouts and swim, you can just turn up and use the Club whenever you want at present. Please come gym and swim ready. We would appreciate it if you can avoid using the changing rooms wherever possible, but they will remain open, for example, for anyone who needs to shower after their swim or for those with disabilities or special needs. In line with government guidance, the changing rooms will have a reduced capacity, so please only bring belongings that are absolutely necessary.

We are currently working on our group fitness timetable and will publish this soon.

The only facilities that the government require us to keep closed are the sauna and steam room.

To ensure the Club is not too busy we will not be able to allow members to bring guests for the first 4 weeks of operation when we will review this. 

Please also note that to comply with the governments track and trace requirements, members must swipe their membership card on every visit and ensure we have your telephone contact details.

Our spa will reopen early and, in line with government guidelines, you can enjoy a treatment from Monday 20th. We are offering our full menu except any treatments involving the face. If you would like to book a treatment please visit our website to complete our contact form and one of the team will be in touch. Don't forget as a member you can take advantage of 25% off any of our treatments in the Spa - why not treat yourself?

We know you will have lots of questions and we will do all we can to provide updates on our website and from Monday 13th July, we have brought some staff off furlough so that we can open up our phonelines again and manage your queries. Please bear with us as we get back to normal and we will get answers to you as soon as we can.

We won’t charge you for your membership for the rest of July and your first direct debit payment will be taken on or just after 5th August 2020 and monthly thereafter. For those of you who pay annually, your renewal date has been automatically extended by four months. We hope you have enjoyed the free online classes whilst we have been closed.

It has been incredibly tough for us to survive the four months with zero income but we are determined to bounce back and, with your support, that is what we will do.

We know how special Holmer Park is to so many of you, and we are totally committed to reopening the Club in a way that is both safe and welcoming.

We have all missed you and can't wait to welcome you back to your Club.

Thank you all, for being part of the Holmer Park family.

Steven

Steven Chadwick
General Manager
[email protected]