26 Sep 2019
Hi, Dan here, your club Assistant Manager.
Following the updates that we carried out to the the class booking system in March 19 we have listened to your feedback and made the following additional updates:
A reminder of the update we did in March 19...
We're currently working on some great changes to the class booking system. You will soon be able to view your position on the waiting list and you'll no longer have to call us to confirm a promotion from the waiting list too. If you are number 1 on the waiting list you'll be GIVEN a place if one comes available. If you don't want that place simply log in to your portal, cancel your booking and it will be offered to the next member. We're also creating a sin-bin for those members who sadly book on to a class and do not attend. If you do not attend three classes then we will remove your booking rights until a £20 fine is paid. £10 of that will be donated to our chosen charities St Micheals Hospice and the Hereford branch of Breast Cancer Haven. We're also updating our website security too.
If you would like to chat about these changes feel free to email me on [email protected] or ask for me at the club reception.